Dimare Design
Legal & Logistics

Privacy Policy

Last updated: June 2026

01

Data Controller

Dimare Design ("we", "us", "our") is the data controller for all personal data collected through dimare.design and through direct communications by email or WhatsApp. We are established in Antalya, Türkiye.

This policy has been prepared in accordance with:

  • Turkish Personal Data Protection Law (KVKK), Law No. 6698
  • EU General Data Protection Regulation (GDPR) — where EU law applies to the data subject
  • Turkish Electronic Commerce Law No. 6563

Contact the data controller: info@dimare.design · WhatsApp: +90 532 057 3207

02

Data We Collect

We collect the following categories of personal data:

Enquiry & Contact Data

Name, email address, phone number, company or hotel name, project description, and message content — collected when you submit an enquiry form, email, or WhatsApp message.

Order & Transaction Data

Delivery address, billing information, order specifications, quotation history and payment records — collected when an order is placed and confirmed.

Website Usage Data

Pages visited, session duration, referral source, browser type, device type, and approximate geographic region — collected anonymously via Google Analytics (GA4) through Google Tag Manager. IP addresses are anonymised.

Advertising Interaction Data

Ad click and conversion data collected via Google Ads and Meta Pixel for campaign measurement. This data is pseudonymised and processed by Google LLC and Meta Platforms Inc. respectively.

Communication Records

Email and WhatsApp correspondence you initiate with us, retained as business records.

03

Legal Basis for Processing

We process your data on the following legal bases:

Contract performanceProcessing necessary to fulfil your order or respond to a pre-contractual enquiry
Legitimate interestWebsite analytics, fraud prevention, business record keeping
Legal obligationTax, customs and commercial law compliance
ConsentMarketing emails — you may withdraw consent at any time
04

Cookies & Tracking Technologies

This website uses cookies and similar tracking technologies. The following tools are active:

Google Tag Manager: Manages analytics and advertising tags without requiring direct code changes. Does not collect data independently.
Google Analytics 4 (GA4): Collects anonymised usage statistics. IP addresses are anonymised before storage. Data is retained for 14 months (Google default).
Google Ads: Conversion tracking for paid advertising campaigns. Processed by Google LLC under their privacy policy.
Meta Pixel: Measures ad effectiveness and supports retargeting via Facebook and Instagram. Processed by Meta Platforms Inc. Data is pseudonymised.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser's cookie settings. You can manage Meta ad preferences via your Facebook account settings.

05

Data Sharing & Processors

We do not sell your personal data. We share data only with trusted service providers acting as data processors on our behalf:

FormspreeUnited States

Contact form submission processing

Google LLCUnited States

Analytics (GA4), Ads, Tag Manager

Meta Platforms Inc.United States

Advertising measurement (Meta Pixel)

Vercel Inc.United States / EU

Website hosting and deployment

Sanity Inc.United States

Content management system (CMS)

We may also share data with legal authorities where required by Turkish or applicable international law.

06

International Data Transfers

Several of our processors are based in the United States. Data transfers from Turkey to third countries are governed by KVKK Article 9; where EU-resident data subjects are involved, transfers are covered by EU Standard Contractual Clauses (SCCs) or the EU–US Data Privacy Framework where applicable.

For buyers in the Arab Peninsula (UAE, Saudi Arabia, Qatar, Bahrain, Kuwait, Oman): these countries do not currently have data protection laws equivalent to GDPR. Where we process data for Arab-region clients, we apply the protections set out in this policy and our Turkish KVKK obligations as a baseline.

EU residents may contact their national Data Protection Authority (DPA) if they have concerns about cross-border transfers. A list of EU DPAs is available at edpb.europa.eu.

07

Data Retention

Contact form enquiries2 years from last contact
Order & transaction records10 years (Turkish commercial law obligation)
Email correspondence5 years (business record)
Analytics data (GA4)14 months (Google Analytics default)
Advertising attribution data90 days (platform limits)
08

Your Rights

Under KVKK (Art. 11) and GDPR (Arts. 15–22), you have the following rights:

  • Access — request a copy of the personal data we hold about you
  • Rectification — request correction of inaccurate or incomplete data
  • Erasure — request deletion of your data ("right to be forgotten"), where no legal retention obligation applies
  • Restriction — request that we limit processing in certain circumstances
  • Objection — object to processing based on legitimate interest
  • Portability — receive your data in a structured, machine-readable format (GDPR, where applicable)
  • Withdraw consent — at any time where processing is based on your consent
  • Lodge a complaint — with the Turkish KVKK authority or, for EU residents, with your national DPA

To exercise any of these rights, contact us at info@dimare.design. We will respond within 30 days as required by KVKK and GDPR.

09

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss or destruction. These include TLS encryption in transit, access controls, and use of reputable cloud infrastructure providers. No internet transmission is completely secure; if you have concerns about sending sensitive data, please contact us to discuss alternative arrangements.

10

Children’s Data

Our website and services are directed to businesses and adult consumers. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with data, please contact us immediately at info@dimare.design and we will delete it promptly.

11

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

12

Contact

  • Email: info@dimare.design
  • WhatsApp: +90 532 057 3207
  • Address: Dimare Design, Antalya, Türkiye
  • Turkish KVKK Authority: kvkk.gov.tr